Shipping Policy

At Nivaura Home Decor, we are committed to delivering your favorite home decor pieces with care and efficiency. Please read our shipping policy for full details on how we handle and ship your orders.

1. Order Processing

• Orders are processed within 2–4 business days after we receive full payment.
• Custom or made-to-order items may require additional time, which will be communicated during purchase.

2. Shipping Locations

• We currently ship across India.
• For international shipping requests, please contact us at support@nivaura.in before placing your order.

3. Delivery Timeline

• Our standard delivery timeframe is 5–10 business days from the date of dispatch.
• Delivery time may vary based on your location and external factors like courier delays or local holidays.

4. Shipping Charges

• Shipping charges are calculated during checkout and may vary depending on the destination, weight, and size of the products.
• We may offer free shipping promotions on select products or during specific timeframes, which will be mentioned on our website.

5. Order Tracking

Once your order is dispatched, a tracking link will be shared via email or SMS to help you monitor the delivery status.

6. Delayed or Lost Shipments

If you experience delays or your package appears to be lost, please contact us at support@nivaura.in. We will investigate and coordinate with our courier partners to resolve the issue.

7. Packaging

We ensure all products are packed securely to prevent any damage during transit. If you receive a damaged package, notify us immediately with photos and your order ID.

8. Address Accuracy

Please ensure your shipping address and contact details are accurate when placing the order. We are not liable for delivery issues caused by incorrect or incomplete information provided during checkout.